Privacy Policy

Last updated: 03/20/2026

1. General Information

FluxIT Services SRL ("we", "the company") respects the privacy of your personal data and is committed to protecting it in accordance with the General Data Protection Regulation (GDPR) and applicable Romanian legislation.

2. Personal Data Collected

Through the contact form and our website, we collect the following data:

• Identification data: name, surname
• Contact data: email address, phone number
• Request data: message submitted through the form
• Technical data: IP address, browser type, cookies (if accepted)

3. Purpose of Data Processing

Your data is processed for:

• Responding to quote and contact requests
• Providing fiber optic splicing services
• Improving our services
• Compliance with legal obligations
• Website traffic analysis (Google Analytics)

4. Legal Basis

We process data based on:

• Your consent expressed by completing the form
• Legitimate interest to respond to requests and provide services
• Contract execution for existing customers

5. Data Recipients

Data may be transmitted to:

• Google Analytics (anonymized data for traffic analysis)
• Technical service providers (hosting, email)
• Public authorities (upon legal request)

6. Storage Duration

We retain data:

• For quote requests: 12 months
• For active contracts: contract duration + 5 years (tax obligations)
• Cookies: according to accepted settings

7. Your Rights

According to GDPR, you have the right to:

• Access personal data
• Rectification of incorrect data
• Erasure ("right to be forgotten")
• Restriction of processing
• Data portability
• Object to processing
• Withdraw consent at any time
• Complaint to the National Supervisory Authority for Personal Data Processing (ANSPDCP)

8. Data Security

We implement technical and organizational measures for data protection:

• HTTPS encryption for all transmissions
• Restricted data access
• Regular backups
• Strict security procedures

9. DPO Contact

To exercise your rights or for questions about data processing:

Email: office@fluxit.ro
Phone: +40 746 358 948

10. Amendments

We reserve the right to update this policy. Changes will be published on this page with the update date.